Virtual Front Desk & Reception
Remote receptionists for calls, scheduling, intake and reminders.
Overview
Our virtual receptionists answer your phones, schedule appointments, register new patients and capture insurance details. Patients reach a trained person who knows your practice.
What is included
- Inbound call answering
- Appointment booking and rescheduling
- New patient registration
- Insurance information capture
- Appointment reminders
- Messages routed to the right staff
What your practice gains
Fewer missed calls
Every call is answered or returned the same day.
Fuller schedules
Cancellations are rebooked quickly.
Accurate registration
Demographics and insurance are captured correctly.
How we get you started
- Free consultationWe review your current workflow and results.
- Custom setupWe set up around your EHR, specialty and preferences.
- Go liveYour account manager guides the launch, usually within days.
- Monthly reviewYou get a report and a call on results every month.
Specialties we support
Common questions
Will callers know the receptionist is remote?
No. They answer with your practice name and follow your scripts.
Can you cover lunch or overflow only?
Yes. Many practices start with overflow and lunch coverage.
Is there a long-term contract?
No. Services start month-to-month, so you can see results before making a longer commitment.
Ready to talk about virtual front desk & reception?
Free consultation. Most practices go live within days.